# Management & Revenue Guide

Executive guide for the General Manager, Director of Sales, and Financial Controller.

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## 1. Executive KPIs & Revenue Optimization

- **Daily Occupancy & Yield:** Track real-time occupancy vs historical trends. Adjust Best Available Rate (BAR) dynamically for high-demand dates (e.g. major Kampala conferences, Easter weekend, festive holidays).
- **Direct vs Intermediary Channel Mix:** Monitor direct booking conversion vs OTA volume to minimize commission leakage.
- **Folio Audit & Dispute Resolution:** Review voided transactions, manager discounts, and cashier float discrepancies in real time.
- **Corporate Account Credit Review:** Enforce Net 15 / Net 30 billing terms on corporate partner accounts.